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Employment

Interested in working for Mad Cow Theatre? We are now accepting resumes for the following positions:
 
Box Office Assistant  

 This position may include the following responsibilities. Maintaining the inventory of all concession items, processing bulk orders, and picking-up and delivering items weekly to the theatre. Must be comfortable with lifting items up to 30lbs. Flexibility with hours as needed for special events. Provide Customer Service and Sales Assistance to patrons who call our Box Office and on Day of Show. Be able to sell Tickets, Season Subscriptions, Classes Registration, Gift Certificates and Merchandise as needed. Must be comfortable with both phone sales and walk-up sales situations.

Responsibilities:

  • Perform data entry and create reports using Excel.
  • Provide Customer Service to theatre patrons seeing our shows.
  • Answer calls and take ticket orders from the Box Office phone line when needed.
  • Conduct weekly inventory for concessions and merchandise.
  • Place orders for concessions with consideration to delivery/pick-up dates.
  • Pick-up orders and deliver them to the theatre in a timely manner.
  • Provide weekly reports of purchases to Box Office Manager.
  • Perform other duties as assigned

Qualifications:

  • Must posses reliable transportation and be willing to use own car for running errands
  • Able to lift up to 30lbs
  • Friendly and polite telephone presentation and manner
  • Professional demeanor and appearance
  • A team player who is able to work well with others under sometimes stressful environments
  • Must be able to problem solve, think on your feet, acting with tact and diplomacy
  • Excellent customer service skills
  • Experience working in a deadline-oriented environment.
  • Possess strong communication, organizational and people skills.
  • Experience in handling heavy phones 
  • Previous Sales and/or Box Office experience is a plus
  • ProVenue Ticketing knowledge a plus.
  • Computer literacy with Ms Office (Word, Excel, Publisher) and Internet Research
  • College Degree Preferred

Mad Cow seeks a diverse company and is committed to equal opportunity employment.  

Please submit cover letter and resume to HR Department via email: office@madcowtheatre.com 

 

 
 
Mad Cow Theatre is seeking experienced Stage Managers, Costumes Designers, Set Designers, Sound Designers, Lighting Designers and Carpenter/Overhire Technicians for its current and upcoming season. All positions are paid.
 
Please send a cover letter, resume, and supporting materials including samples of your work to Mad Cow Theatre Human Resources Department at office@madcowtheatre.com. Please include the position you would like to be considered for in the subject line of the email. Mad Cow Theatre is an equal opportunity employer.