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OPEN POSITIONS

Finance Manager 

Description & Details

Mad Cow Theatre seeks a talented, passionate and committed Finance Manager.   The Finance Manager is a full time position that will oversee all aspects of the finance activities of MCT.  Reporting to the Executive Director, this individual must possess a strong knowledge of accounting and finance, utilize outstanding collaborative and time management skills along with the ability to prioritize a wide range of competing demands in the areas of daily financial operations, payroll activities, budgeting and forecasting. 


Job Duties Include:

  • Responsible for the execution of all vital accounting budgeting, financial reporting, expense and revenue functions of MCT.
  • Oversee and lead annual budgeting planning process in conjunction with the ED, administer and review all financial plans and budgets, monitor progress and changes and keep leadership team abreast of the organization’s financial status. 
  • Projects, forecasts and communicates variations in budgets vs. actuals to appropriate departments.
  • Closely monitors cash flow, expense/revenue projections and provides transparent communication to senior staff and Board.
  • Provides accurate profit and loss reports, monthly financial reporting, supports department heads in monitoring the budget vs. actual activities and collaborates with the staff to develop and manage department budgets. 
  • Adheres to established finance procedures and recommends changes as needed. 
  • Prepares, reviews and issues invoices for revenue-generating activities.  Maintains records of all income, overseeing accounts receivable.
  • Works with development in gift processing, pledge payment billing, special event set-up and tracking, campaign and appeals creation, database management and solicitation tracking.
  • Performs in-depth monthly reconciliations between ticketing and accounting software and all bank statements. 
  • Facilitates budget and expense sections of grant proposals and reports. 
  • Creates and enters information into accounting system including payroll, box office revenue, fees, bills, talent contracts and other finance-related entries.
  • Prepares the weekly distribution of paychecks, including year-end W-2s and 1099s. 
  • Process weekly accounts payable on a timely basis.    
  • Maintains schedule of fixed assets, returns and business licenses.
  • Prepares reports for board meetings
  • Prepares performance reports for royalty contracts in tandem with the Box Office Manager.
  • Serves as liaison to Finance Committee and banking representatives. 
  • Provides administrative support to all departments
  • Other duties as assigned. 

Qualifications:

  • Minimum of a B.A., ideally with an MBA/CPA or related degree.
  • At least 3-7 years of overall professional experience; ideally 2 years of broad financial and operations management experience.
  • The ideal candidate has experience of final responsibility for the quality and content of all financial data, reporting and audit coordination for either a division or significant program area, and has preferably overseen a human resources function previously.
  • Ability to translate financial concepts to – and to effectively collaborate with -- programmatic and fundraising colleagues who do not necessarily have finance backgrounds.
  • A track record in grants management.
  • Technology savvy with experience selecting and overseeing software installations and managing relationships with software vendors; knowledge of accounting and reporting software. 
  • A successful track record in setting priorities; keen analytic, organization and problem solving skills which support and enable sound decision making.
  • Must be a skilled communicator, with well-developed verbal, written and presentation ability.
  • Will need to be an accomplished manager of time and stress as well as possessing the ability to delegate effectively.
  • Will also need to be computer proficient, including a working knowledge of QuickBooks and an accomplished user of Excel. 
  • A multi-tasker with the ability to wear many hats in a fast-paced environment.
  • Personal qualities of integrity, credibility, and dedication to the mission of the Mad Cow Theatre. 

 

Box Office Assistant

Mad Cow Theatre is one of Orlando’s most respected professional theatre companies presenting compelling works of theatre for a wide-range of audiences, with a passion for both classic and contemporary plays and musicals representing the best of American and World literature. Mad Cow Theatre is seeking a Box Office Assistant. Flexibility with hours, nights and weekends and holidays is required.

This position may include the following responsibilities. Maintaining the inventory of all concession items, processing bulk orders, and picking-up and delivering items weekly to the theatre. Must be comfortable with lifting items up to 30lbs. Flexibility with hours as needed for special events. Provide Customer Service and sales assistance to patrons who call our Box Office and on day of show. Be able to sell tickets, season subscriptions,class registration, gift certificates, merchandise and concessions. Must be comfortable with both phone sales and walk-up sales situations. 

 

Responsibilities:

  • Answer calls and process ticket orders in the Box Office
  • Process concession orders and invoices for payment efficiently
  • Serve each of our guests with "white glove" customer service
  • Maintain high standards in customer service- Go above and beyond
  • Lead customer care and organization of the theatre’s subscription program
  • Lead customer care and organization of the theatre’s student classes
  • Lead customer care and organization of the theatre’s merchandise
  • Return phone calls promptly, within a 30 minute window during business hours
  • Conduct weekly inventory for concessions and merchandise
  • Place orders for concessions with consideration to delivery/pick-up dates.
  • Pick-up orders/ items or shop and deliver them to the theatre in a timely manner
  • Provide weekly reports of purchases to management
  • Perform data entry and create reports using Excel and Patron Manager ticketing system
  • Maintain lobby, restrooms & concessions inventory
  • Maintain lobby, theatre, restroom and backstage cleanliness
  • Cultivate and maintain solid, respectful working relationships within the Central Florida area
  • Handle customer complaints in a professional manner
  • Must be able to complete assignments accurately in time allotted
  • Partner with peers and staff in the area of problem solving
  • Attend meetings related to the Box Office/Front of House
  • Marketing and collateral distribution 
  • Marketing and screen updates in lobby
  • Undertake any other responsibilities relating to ticketing services & audience services
  • Completes admin projects on down time as assigned
  • Other duties as assigned

 

Qualifications:

  • Must posses reliable transportation and be willing to use own car for running errands
  • Able to lift up to 30lbs
  • Friendly and polite telephone presentation and manner
  • Professional demeanor and appearance
  • A team player who is able to work well with others under sometimes stressful environments
  • Must be able to problem solve, think on your feet, acting with tact and diplomacy
  • Excellent customer service skills
  • Experience working in a deadline-oriented environment.
  • Possess strong communication, organizational and people skills.
  • Experience in handling heavy phones 
  • Previous Sales and/or Box Office experience is a plus
  • Patron Manager ticketing knowledge a plus.
  • Computer literacy with Ms Office (Word, Excel, Publisher) and Internet Research
  • College Degree Preferred

 


About Mad Cow Theatre (MCT)

Mad Cow Theatre is one of Orlando’s most respected professional theatre companies presenting compelling works of theatre for a wide-range of audiences, with a passion for both classic and contemporary plays and musicals representing the best of American and World literature.

We are located in the heart of downtown Orlando with 220 seats and two theatre spaces. With an annual attendance of over 20,000 and a subscriber base of 500, Mad Cow produces 10 productions plus The Orlando Cabaret Festival. Over the past 20 years, Mad Cow Theatre has grown from a tiny arts organization with an annual budget of $1,000 to the 15th largest non-profit arts organization in Orlando with an annual budget of over $1,000,000.    

Mad Cow Theatre is founded on the belief that the Theatre is a dynamic and powerful means of social understanding, as well as a hugely entertaining art form. Through the combination of passionate, skillful acting and compelling, insightful writing, nurtured by an attentive and ever-changing process, Mad Cow presents entertaining works of Theatre to an ever-widening audience- promoting, enhancing, and celebrating the human condition through art.


MCT will not discriminate against any employee or applicant for employment because of age, race, color, religion, sex, gender identity, national origin, disability, veterans’ status, sexual orientation, marital status or based on political or religious opinions or affiliations, membership or non-membership in employee organizations.

How to Apply / Contact

Please submit a cover letter and resume to office@madcowtheatre.com .